How to cancel Norton 360— and check you're not still being charged
Norton auto-renews at a much higher price than the first-year promo, a common gray charge.
Steps to cancel Norton 360
- 1Sign in to your Norton account at my.norton.com and open the My Subscriptions tab on the My Account page
- 2Find the subscription and click Cancel Subscription Renewal or Manage Renewal next to it
- 3Next to Plan Renewal, click Unsubscribe
- 4Select a reason for cancelling and click Next
- 5Click No thanks, cancel my subscription, then click Next to confirm
- 6Allow up to 24 hours for the change to appear in your account
- 7If you bought Norton as an in-app purchase, cancel from the Apple App Store, Google Play Store, or Microsoft Store — that subscription cannot be cancelled from your Norton account
Not sure you even want to cancel? Read whether Norton 360 is worth it →
Norton has no immediate cancel button — Unsubscribe under Plan Renewal only stops the next charge, and renewals bill at the standard renewal price rather than the discounted rate you signed up at, so the amount that hits your card is usually much larger than the first year. If the annual renewal has already been charged, you have 60 days to contact Member Services & Support for a full refund; monthly renewals are not refundable at all.
Will Norton 360 still charge you after you cancel?
Protection continues through the end of the term you have already paid for, then the subscription ends and does not renew. The change can take up to 24 hours to show in your Norton account, and stopping the renewal does not reverse a charge that has already been taken.
Refunds: Annual subscriptions and each annual renewal are eligible for a full refund if requested within 60 days of the charge; monthly subscriptions are refundable within 14 days of the initial purchase only, and subsequent monthly renewals are not refundable.
Norton 360 runs $9.99–$24.99/mo — 6% less than the average security subscription we track (~$19/mo across the security services we track). Before you cancel, check whether you're also still paying for LifeLock, McAfee, Ring Protect — a common overlap in the same category.
The only way to be sure a cancellation stuck is to look at your statement. Finletix reads a CSV, PDF, or screenshot and flags every recurring charge — including Norton 360, duplicates, and silent price hikes — without ever touching your bank login.
Check my subscriptionsNorton 360 cancellation FAQ
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These steps were checked against Norton 360's own help and policy pages. Cancellation flows change — if a label below no longer matches what you see, trust the live page.
- https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN
- https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN
- https://support.norton.com/sp/en/us/home/current/solutions/kb20080417115558EN
- https://support.norton.com/sp/en/us/home/current/solutions/v58152595
- https://support.norton.com/sp/en/us/norton-360-mobile/current/solutions/v118353120
Prices are general guidance for US customers as of 2026 and may change. Finletix is not affiliated with Norton 360.